![]() ![]() Once you’ve logged in, click the 3 horizontal lines at the top left.Tap the 3 horizontal lines in the top left corner.You can add active promo codes to your account in the app or on the website. You’ll be able to see if you have any active promo codes in the Promo Codes section of your account. If you receive a promo code, you’ll need to add it to your account before you can apply it to an order. Please note that if the original item has to be replaced with a different item that doesn’t qualify, you won’t be able to receive the discount. The coupons you see on Instacart are manufacturer’s coupons that are automatically applied to the qualifying items in your cart. Although we’re unable to always offer the same in-store discounts on our platform, we offer a variety of coupons. ![]() Coupons and promo codesĬoupons and in-store discounts are sometimes available on our website. Sending us this alert helps us keep our catalog up to date for all customers. Tell us What is wrong with this item? By selecting an option in the menu.Click or tap on the item to open item details.If you believe an item is priced incorrectly, please let us know and we will look into it as soon as possible. What if I find an item that is priced incorrectly? If you use an EBT card and the final weight of the items is different than what you requested, the extra cost of weighted items is charged to your debit or credit card. If the items' final weight is different from what you requested or what was displayed on the platform, your receipt adjusts accordingly. The price displayed at checkout for certain items from the deli, meat, and seafood counters is based on the weight and price shown on the Instacart platform. Shoppers always try to get the customer’s requested amount of weighted items, but final weights and prices may vary. Some items, such as loose produce, are weighed in-store. How is the final price for weighted items determined? Tap on the pricing policy, then scroll down to Pricing for more information.Tap on the logo, then scroll down to Pricing for more information.Beneath the retailer’s logo at the top, you’ll see the pricing policy: “Everyday Store Prices,” “Higher than in-store prices,” or “View pricing policy”.Go to the main page of the app and select a retailer.Here’s how you can view the retailer’s pricing policy. You can view individual pricing policies for each retailer by clicking on the View pricing policy, Everyday Store Prices, or Higher than in-store prices link at the top of the retailer’s storefront on both the website and in the Instacart app. If we do cancel an order, we will refund your account for the amount paid. Note: We reserve the right to cancel an order for any reason, including as a result of incorrectly priced items. ![]() Refer to the retailer pricing policy for more information. *Some in-store sales/promotions may not apply. In some cases, a flat percentage is added by the retailer to items to cover the cost of the Instacart service. While many retailers offer everyday store prices* on Instacart, other retailers may set prices on the Instacart platform that are different than in-store prices. Retailers set the prices of items on the Instacart marketplace. Are item prices on the Instacart marketplace the same as in-store? We want to make sure item pricing is transparent and easy to understand. We know how important pricing and understanding charges are to our customers. ![]()
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