Earlier, you might have had to wait for months. The process for getting access also takes way less time. After WhatsApp released the new cloud version of WhatsApp API, it’s become quite easy to access WhatsApp API. Using WhatsApp API, you can create a WhatsApp bot for your company to send and receive notifications from customers.īefore May 2022, SMEs had to get a Business Service Provider (BSP) to get access to WhatsApp API. It is important for you to know about WhatsApp API as WhatsApp bots are integrated with it. Moreover, you will also be able to send notifications to your customers. With the WhatsApp API, you will be able to provide enhanced customer support. What is WhatsApp API?Īs mentioned above, if you own a medium or large business, you should be using WhatsApp API. You can get rid of any worry since WhatsApp also launched the WhatsApp Business API. However, if you’re a medium or large business owner, you must be wondering what you can use. Truly, the WhatsApp Business App is one of the best marketing tools you can use as a small business. Access special features on the WhatsApp Business App by which you can automate, sort and reply to customer requests.Since you can have one-on-one conversations with your customers, you can also answer their queries faster and offer great customer support.You can highlight your products in the product catalogue that is present in your profile.This greatly enhances the relationship you have with your customers. You can have one-on-one conversations with them in real time. Connect with your customers more effectively.If you’re an SMB owner using the WhatsApp Business App, you would get the following benefits: This app greatly benefitted small and medium enterprises (SMEs) in several ways. It is a free mobile application that SMEs can use. As the name itself implies, the WhatsApp Business App was meant for businesses. What is WhatsApp Business?Īfter the initial launch of WhatsApp in 2009, the WhatsApp Business app was launched. Learn all about the WhatsApp Business App, WhatsApp API, policies and how to create a WhatsApp chatbot for free. In this article, we have covered every aspect of what you need to know before launching a WhatsApp bot. It might seem like a daunting task to launch a WhatsApp chatbot but there’s no reason to worry. And, which is the best text messaging platform at present? You are right – it’s WhatsApp ! Moreover, if you’re looking to grow your business or improve customer experience, chatbots can be your best friend.Īround 67% of customers worldwide prefer that businesses use texting as their primary communication channel. If you’re a business owner, you would probably know of its numerous benefits too. You must come across Chatbots more times than you can count. 5) Add purpose/ intent to your WhatsApp chatbotĭid you know 82% of businesses opt for AI-powered conversational marketing solutions to boost their sales? The solution we are talking about here is Chatbots.3) Begin the process of creating your chatbot.Step 3 – Getting access to WhatsApp API.Step 2 – Getting the WhatsApp Business App.Step 1 – Meeting WhatsApp API’s limitations.Steps To Complete Before Creating A Free WhatsApp Chatbot.Why does your business need a WhatsApp bot?.Through WhatsApp it is easy to chat with customer in 180 country and 60+ languages. In this era people should prefer WhatsApp message over the email and text messages. Leeway Softech provide WhatsApp business API integration Service as a Business Solution Provider (BSP). WhatsApp bot is an easiest way to communicate with customer. But now small companies can also take advantage of WhatsApp Business API and Grow their Business Online. Were in past it is only available for large or medium size businesses. From May’22 WhatsApp provide it’s business API to any size of Business. WhatsApp chatbot integration is a great way for businesses to leverage the power of WhatsApp Business, improve customer service and support, Which provide customers with a more personalized experience, and help them to better understand their products and services.īasically WhatsApp Chatbot is set of automated reply that simulates a human conversation on WhatsApp. This also be used to send marketing messages to customers, helping businesses to increase their customer base and improve customer engagement. WhatsApp Business chatbot provide customers with additional features, such as product suggestion, order tracking, and loyalty. This allows businesses to provide their customers with a more humanize experience, as it allows them to respond to customer query in a seconds.
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